Blessed Day!
I have been a Virtual Assistant for years managing different online platform accounts with BPO experience handling International Telco Accounts, and more than a year as an office assistant at Tiny Tots Academy in the Cayman Islands. Serving my clients with value and dedication is a must for me, I want them to feel happy, fulfilled, and cherished in every piece of work that needs to get done.
I'm capable of multi-tasking and have a huge chest box of talents to work with.
Belinda M. Salitico
Customer Support / Virtual Assistant / Social Media Manager
Phone:
+639618305443
Email:
Address:
Bambang Bulakan Bulacan
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Date of Birth:
February 27, 1977
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EXPERIENCE
2019 - 2020
Office Assistant
Tiny Tots Academy
I was an admin assistant at Tiny Tots Academy, one of the well-known child care in the Cayman Islands.
2017 - 2018
CSR / Agent
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IQOR PHILIPPINES
As a customer service representative, dealing with irate and happy customers for me is just the same process..,its just a matter of perfect stimulation.
PART TIME TEACHING
I'm a part-time ESL Teacher for Korean / Japanese / Kurdish for more than 3 years
Being an online Teacher you have to be well equipped and ready with lots of patience and kindness for the students.
2016 - 2017
ESL
2006 - 2016
VA
BJC BULACAN
I was a full-time virtual assistant managing eBay, OLX account, providing answers to every inquiry that our customers have. Assisting in deliveries if needed.
EDUCATION
1995 - 1996
Undergraduate
UNIVERSITY OF THE EAST
Manila
Bachelor of Secondary Education
1990 - 1994
Received High School Diploma
Outstanding Class Monitor of the Year
Dona Trinidad Mendoza Institute
Bulacan Bulakan
Graduated
1983 - 1990
Primary
3rd Honorable Mention
MATUNGAO ELEMENTARY SCHOOL
Matungao Bulacan Bulakan
CLIENTS
SKILLS
Google Sheets - Proficient
Google Docs - Proficient
Google Slides - Proficient
Adobe Photoshop / Canva - Proficient
Filmora - Proficient
Customer Service-Advanced
EXPERTISE
I'M A GENERAL VIRTUAL ASSISTANT
Being a General Virtual Assistant i must have the sense of an all around human being when it comes to handling a personal account, confidentiality is my number one priority, preparing all my client's needs, checking/sending emails to the customers, answering all the inquiries through phone and other social media platforms, making my Boss' life easy is the best reward for me.
I'M A CUSTOMER SERVICE REPRESENTATIVE
I'm a Customer Service Representative handling an International Telco Account, providing good service to the customers for me is an awesome feeling especially if you know that you had given all your best to make them happy, satisfied, and feeling valued after each call.
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I'M EXPERT IN
Adobe Photoshop
Canva
Filmora
MS Office
Copywriting
Social Network:
-IG
-FB
-TikTok
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